Hampshire based Insight Legal has today been confirmed as the ILFM’s Gold Award 2022 for the best law firm software from our members and software users.
For more than 16 years the ILFM’s members have been asked for their feedback on their day-to-day use of software and asked to choose their award winners based on a set of questions. Members are asked to give their honest views of their legal accounts software package and how it helps to carry out their duties.
The ILFM is the UK's leading membership organisation in the legal sector and professional institute providing qualifications, training, knowledge, support and information for anyone working in legal practice management and legal finance.
The ILFM currently has over two thousand members and the range of designations from the award’s survey answers is a mixture of legal cashiers, practice managers, COFAs, senior partners, and sole practitioners.
Insight Legal beat 9 other shortlisted contestants due to their team being approachable and exceptional with communication; straightforward use of the software; outstanding satisfaction rating for quality of helpdesk/support calls/tickets handling; top marks for how their software helps users carry out their role in a compliant way; effective for meeting the regulator’s requirements; and overall satisfaction for the software and the Insight Legal team meeting the day-to-day needs of a user.
Insight Legal is a software firm specialising in Legal Accounts, Practice Management and Case Management systems. The software is specifically designed to meet the needs of UK and Irish Law Firms. As a team Insight Legal design, develop, deploy, train, service and support the Insight Legal system for all the firms who use it. The software is entirely its own and they are proudly independent.
Silver Awards were awarded to Interactive (Quill) and Lawfusion (Select Legal Systems Limited) and our Bronze Award has been given to Partner for Windows - P4W (Tikit).
The ILFM Law Firm Software Users Award winners are voted for by the ILFM’s members, each of whom are asked several questions about the software they use. The ILFM remains strictly impartial and no recommendations or advice are ever imparted to the members. The ILFM produce a Software Suppliers’ Guide focusing on legal accounts and administration systems and services to all its members as part of its yearly fee. The aim of the guide is to assist all ILFM members with insights from the research which it carries out; independent and impartial data and information is then collated into the guide, which then operates to help ILFM members choose the software package that best suits them and their teams.
This highly respected and sought-after award is presented to the winners to show that they have earned the title “ILFM Law Firm Software Users Gold Award 2022” based on actual users’ feedback. The award will be personally presented by ILFM Chief Executive Tim Kidd in September.
This year again the ILFM teamed up with the LSSA (Legal Software Suppliers Association) and we thank them for their help, input and part sponsorship of the prize drawn from responses.
Comments