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Message from our Chief Executive

View profile for Tim Kidd
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Message from our Chief Executive

The rapidly changing situation due to the Coronavirus pandemic is affecting all of us and together we’re facing challenging times.
At the ILFM, the health and wellbeing of our team, our members, our customers and our communities is our absolute priority. We’re closely monitoring and adapting as the global situation unfolds and will continue to update on the steps that we are taking to help keep everyone safe, well and working.

We’re closely following Government advice and have introduced home working for our whole team.  We have robust systems and a strong IT and Comms infrastructure in place so are confident we can continue to provide our usual service to you under these unprecedented circumstances. We’re working as hard as we can to keep the business running as usual.  I would like to thank all of our team for the incredibly positive way they have adapted to fast moving changes and requests. 

We have made tough and early decisions on postponing all of our face-to-face training and exams for now - but we are still working at full steam for our Professional Qualifications students, as these are all by distance learning.  We are doing more online training and webinars than ever to ensure we still give you plenty of options to continue learning.  

We still have our full complement of staff working for you, and I would appeal to you all that you continue to support us by using our services as much as you can during this time.  This may also be a great time for you to help us by spreading the word, to people you know in yours and other firms, that we are here and continuing to support everyone working in the legal finance sector.   

Below I have listed several ways that we are able to help and support you over this time.  For us it's about helping you to keep going and you helping others to keep going.   With this in mind, we would encourage as many of you as possible to engage with us and other members across the Legal Finance community. It can be lonely for some having to work from home, I hope we can all reach out and provide support to anyone that needs it. 
Aside from ensuring your service is disrupted as little as possible, we’re dedicating our time to producing new resources to help you, ensuring we review and update our content and make sure we are 100% ready when this situation is over and we all start to return to normal.  We are here to answer all of your support questions, with live chat and email support on all issues of professional ethics and compliance you need help with - we understand you have to keep going in your firms, so we have increased our Member Support options and availability.  We are in contact almost daily with the SRA and continue to work closely with them and other regulators to work on your behalf, asking the questions and getting the answers you need.   

We are in uncharted waters and it’s a challenging time for all of us as we care for the health and safety of our loved ones, friends, colleagues, neighbours and the vulnerable in our communities. We have an amazing team at the ILFM and we’re here for you. We are grateful for your patience and understanding.

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Please don't hesitate to contact me directly if you have any concerns, questions or thoughts;  I will help or signpost you to the right place.

Kindest regards

Tim Kidd
Chief Executive
**New** LIVE Webinars. We have added new webinars, live and interactive (plus you have access afterwards to review for 30 days)  Ideal if you're working from home. Subjects include - SRA 2019 - VAT - Fundamentals of Legal Cashiering - Click image above
LIVE Online Chat Support  - We have increased availability on our Online Chat Support. Click image above
We are still full steam ahead for our Professional QualificationsAs these are all by distance learning - this time might be an ideal opportunity for you to gain one of our recognised professional qualifications. Click image above
Connect with Members here, ask questions, share ideas, get support, find out what others are doing. New Category added -  COVID-19 - to come together and keep everyone keep everyone going by sharing tips, encouragement, fun and more.... Click image above
Answers here -  our resources, practice notes, answers to queries etc in a peer-reviewed knowledge base. Access can help you in your day-to-day work in legal finance. Anything you need uploaded, just ask us.  Click image above
SPECIAL OFFER - We have reduced the price for a limited time on VAT for Legal Professionals. Click image above
Join us on LinkedIn - and check out our LinkedIn Groups. Keep up to date with ILFM News, Blogs, Links - It's where our thousands of our members. Click image above