NEW - Legal Practice Management


This training provides a whistle stop tour through all the key responsibilities of a practice manager and provides practical insight into many areas of the day-to-day management of a legal practice. 

"The training was practical insightful and delivered in a concise manner. There were lots of
opportunities to ask questions and share knowledge and experience. I would highly recommend".
 21st Nov 2019

Who is it for?

Practice Managers

What will you gain?

  • This training is designed to provide you with practical advice, tools to handle the most difficult situations and the opportunity to discuss challenges and opportunities with others. 
  • This training provides practical advice from an experienced and highly respected practice manager who has the most up to date and hands on knowledge of the problems faced by practice managers.
  • The ILFM Practice Management training is unique in its approach and delivery promoting an informal discursive atmosphere, but with reference to real life experiences and solutions to day to day issues faced within legal firms.
  • Delegates will get an opportunity to forge relationships with other practice managers, and it will enable you to go away having exchanged your contact details, some have gone on to form support groups in their local area. 

What will it cover?

The Legal Practice Management Training has been substantially re-written with the focus on practice management and less financial management
Chapter One – Strategy 
  • Have a plan!
  • Budgeting          
  • Marketing
  • Motivating/de-motivating Factors
  • SWOT/PESTEL                                                               
Chapter Two – Finance                 
  • Economic Environment         
  • Operating Cycle
  • WIP
  • Benchmarking             
Chapter Three – Leadership          
  • What is your leadership style?
  • Leadership theories
  • Lead, Motivate and Inspire!        
  • Emotional Intelligence                           
Chapter Four – Management   
  • What is management?
  • Styles of management
  • Theories behind good management
  • Time Management Tools                        
Chapter Five – Your team    
  • Training & Development
  • Communication
  • Managing Change       
  • Delegation
Chapter Six – Employment
  • Recruitment & Selection                
  • Retention                                    
  • Complaints & Grievances
  • Performance Management
Chapter Seven – General Practice
  • Risk
  • Professional Indemnity Insurance
  • Project Management
  • Business Processes

Themes, such as culture, will run throughout many of these topics

What are the costs?

A full day training,  workbook & full lunch is included.  

Early Bird Savings of 10% (Book 6 weeks in advance)
  • ILFM Members £175.50
  • Non Members £265.50
Standard Price
  • ILFM Members £195.00
  • Non Members £295.00

Not a Member?   You can join to get the generous Membership savings. It's just £120+VAT per year.  More info or to join..

6 CPD points can be claimed

"The Practice Management course has lots of interesting aspects which can't all be discussed in detail with the time available, however, the comprehensive notes given allow for review of items discussed afterwards with plenty to consider. Sarah Charlton held our attention with ease and our group made it a comfortable relaxed environment to compare how many various ways we all had of accomplishing similar goals." JS  St Helens